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The Eyedog.US Team is excited to share new and exciting updates about Eyedog.US as we move into the fall and winter months. With thoughts about the coming winter months, and a fresh perspective on the Patient Experience, Eyedog is excited to share what we have been working on in Q4!

EYEDOG NEWS


SEGD Features Eyedog.US's Photo Landmark Navigation Technology as a frictionless compliment to existing Wayfinding Systems, working well alongside any Healthcare Design. Learn more about Digital Wayfinding, the challenge of indoor Digital Wayfinding, Eyedog's unique Solution, and its positive impact on the patients, visitors, and staff.

Did you know: 34% of negative clinical experiences lead to a change in provider or failure to seek future care at all. The clinical experience extends far beyond the exam room! Eyedog aims to reduce the number of negative clinical experiences reported by patients in the healthcare systems they serve.

Source: 2021 Accenture Health & Life Sciences Experience Survey.

   

WINTER IS COMING. IS YOUR FACILITY READY?

For so many, this time of year brings joy, excitement, and family time – with a side of stress, anxiety, and overwhelm. With the preparation, shopping, and travel, most of us have a lot on our minds; sprinkle in some inclement weather, and we have a recipe for disaster. Winter injuries, often unavoidable due to snow and ice in parts of the country, can make the already busy time of year just that much more stressful. 


You don’t have to take to the slopes to be at risk for a winter injury. The most common winter injuries occur in the course of everyday activities: slipping and falling on ice, straining muscles while shoveling heavy snow or ice, driving and motor vehicle collisions. And importantly, the CDC estimates that between 2010 and 2020, the Flu has resulted in up to 710,000 hospitalizations each year. So, careful as we all may be, the winter months will likely bring more patients and visitors into your healthcare facility. How can we help to efficiently serve an influx of patients, while ensuring their experience is positive? Eyedog can help with that. Continue reading!

EYEDOG.US LANGUAGE SUPPORT


Eyedog now supports languages that read from right-to-left (RTL) including Arabic. This feature expands usability for community members, increasing our total languages in use to eighteen.

ATTENTION & EXPERIENCE: INEXTRICABLY INTERTWINED

AUTHORED BY INTRAPRISE FOUNDER, TODD J. FISHER

   

The relationship between poor healthcare experiences and the very purpose of healthcare as an industry is inextricably linked. According to Accenture’s 2021 report, “Digital Adoption In Healthcare: Reaction or Revolution,” 44% of patients reporting negative experiences indicated that the experience left them feeling stressed or upset. And 34% of patients who reported negative experiences either switched providers or indicated they were less likely to seek needed medical care in the future, which only serves to compound stress and negatively impact health.

Does experience matter in the healthcare context? Accenture goes on to point out that only 12% of patients were unaffected by a negative experience. That means 88% were negatively affected in some way.


With over 900 million hospital outpatient visits per year, the ripple effect caused by negative healthcare consumer experience stands as a significant contributing factor in avoidable disease. In short, patient experience is every bit as critical to the overall health and wellness of healthcare consumers. Our perception of the world and our context in that world is indeed created by the sum of experiences determined by where we focus our attention.


Find more of Eyedog's insights on the Patient Experience, Attention Economy, Digital Wayfinding, and more.

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Email Address: Info@Eyedog.US          Phone Number: (267) 274-2339
Address: P.O. Box 317 Jamison, PA 18929

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